HAU Support Officer

Police Staff
Vulnerability & Safeguarding
£25,758 to £27,690
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.  

16/12/2022, 12:00

HAU Support Officer

CRSU - Saltisford Building 3, Ansell Way, Warwick

Permanent Contract

Full Time


Salary £25,758 to £27,690


The closing date for this post is 12 noon on 16th December 2022

Those currently eligible on the redeployment register will be given prior consideration.

The main purpose of the role is to research, evaluate and assist with referrals and notifications, by providing an appropriate response to the continual assessment of high-risk critical information.  Maintain relevant case management systems and provide administrative support to the Central Referral and Safeguarding Unit.


Main Responsibilities:

Review, administer and prioritise referrals and notifications made to the Central Referral and Safeguarding Unit from within the organisation and external partner agencies, ensuring that risk assessments and referrals are responded to appropriately according to the risks identified within a timely manner.

Conduct research on cases following requests for information and provide such information in accordance with national guidance and locally agreed protocols.

Receive, record and coordinate notifications from the Child Death Overview Panel (CDOP), carrying out research/lateral checks and sharing information as required and in line with national guidelines and locally agreed protocols  

Collation of data for the notifications of Op Encompass and ensuring these are appropriately shared with relevant partner agencies in preparation for further actions as identified.

Review and up-date relevant Case Management and other systems as required and in compliance with legislation, including the carrying out of data quality/integrity audits and data cleansing

Assist in the production of management and statistical information concerning the Protection of Vulnerable People as directed

Provide guidance to police personnel and external agencies on internal processes and procedures relating to Protecting Vulnerable People

Undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required


5 A-C Grade GCSEs (or equivalent) including Maths and English.

Demonstrable understanding of the management of risk in relation to Protecting Vulnerable People.

Working knowledge of statutory guidance, approved professional practice and local safeguarding procedures relating to Adult Safeguarding; Mental Ill Health; Child Protection and Abuse investigations.



Experience of providing administrative support and processing complex information.

Experience of multi-agency working with statutory and voluntary agencies.

Demonstrable experience of data/information collection, analysis and presentation of information.


Key Skills:  

Competent in the use of basic ICT applications such as email and word processing.

Able to enter information correctly using an appropriate computer system and retrieve and present information in a suitable format


Special Conditions

 The duties of this post involve exposure to disturbing images or tasks.

The Post holder will receive mandatory psychological assessments annually.


We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.


You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.


We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role.


Why work for Warwickshire Police?

Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.

Equality, diversity and inclusion

Warwickshire Police are committed to equality, diversity and inclusion.
We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from minority ethnicity communities, people of all ages, abilities, faiths, religions and gender, LGBTQ+ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and safeguarding

Warwickshire Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained.  You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.  

This vacancy is closed to applications.